E-Commerce Development · Kenya

Build an online store that sells.

We build e-commerce websites for Kenyan businesses: fast storefronts, simple mobile checkout, M-Pesa and card payments, and the tools to manage products, orders, stock and delivery.

Silver Star Bag Dealers online store built by Creative Bay: homepage with bag, travel and outdoor categories, new arrivals, best sellers and the shop footer
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Everything a store needs

From first visit to delivered order.

A complete, manageable online store. You run products, orders and customers from one dashboard.

Storefront

  • Responsive design
  • Product categories
  • Product search
  • Filters
  • Product variations
  • Product galleries

Shopping

  • Cart
  • Checkout
  • Wishlist
  • Customer accounts

Payments

  • M-Pesa
  • Visa
  • Mastercard
  • Bank transfer
  • Other supported gateways

Orders

  • Order management
  • Order status
  • Customer notifications
  • Order history

Inventory

  • Stock management
  • Low-stock management

Marketing

  • Coupons
  • Discounts
  • Promotions
  • Email integration
  • Analytics
  • Conversion tracking

Delivery

  • Delivery regions
  • Delivery fees
  • Customer addresses
  • Order fulfilment

Payments

Let customers pay the way they already do.

M-Pesa can be integrated directly through Safaricom's Daraja API (STK Push to the customer's phone) or through a payment gateway that also handles Visa and Mastercard. Bank transfer and cash on delivery can be offered alongside.

  • M-PesaSTK Push · Paybill · Till
  • Visa & MastercardThrough a supported gateway
  • Bank transferOrder held until confirmed
  • Other gatewaysChosen to fit your business

Beyond a standard shop

Need custom store functionality?

Wholesale and bulk ordering, quote-based commerce, product configurators, bookings and subscriptions can all be built on top of your store.

  • Wholesale and bulk ordering
  • B2B pricing and quote requests
  • Custom product configuration
  • Booking and appointment sales
  • Subscriptions and memberships
  • Multi-category catalogues

How we work

A clear process from first call to measurable growth.

Every engagement follows the same six steps, so you always know what happens next and what we need from you.

  1. 01

    Discover

    Understand the business, its goals and the problem to solve.

  2. 02

    Analyze

    Review the current data, systems, channels and constraints.

  3. 03

    Strategize

    Agree the approach, scope, priorities and how success will be measured.

  4. 04

    Build

    Design, develop and test the solution, campaign or content.

  5. 05

    Optimize

    Use analytics, monitoring and feedback to improve what is live.

  6. 06

    Grow

    Extend what works and plan the next set of improvements.

FAQ

Frequently asked questions

Can customers pay with M-Pesa?

Yes. M-Pesa can be integrated directly (for example STK Push through Safaricom Daraja) or through a payment gateway that supports it. Card payments (Visa and Mastercard) and bank transfer can be offered alongside it.

Which platform do you use for online stores?

We usually build on WooCommerce, which runs on WordPress. It handles products, variations, stock, orders, coupons and customer accounts, and we extend it with custom functionality where needed.

Can I manage products and orders myself?

Yes. You manage products, prices, stock, orders and customers from the store dashboard, and we show you how during handover.

Can you set up delivery fees by location?

Yes. Delivery regions, fees and pickup options can be configured, and we can integrate with delivery providers where an API is available.

Can you track sales and conversions?

Yes. We set up e-commerce analytics and conversion tracking so you can see which products, pages and campaigns produce sales.

Let's talk

Ready to sell online?

Tell us what you sell and how you deliver. We'll recommend the right setup and send a clear quote.